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Primary Purpose:
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- Create a secure environment, in which our customers, their employees and visitors are able to thrive.
- Provide cover at short notice for officers sickness and holiday cover.
- Promote confidence with every customer, colleague and stakeholder through effective decision making, communication and professional security standards.
- Follow Assignment Instructions, Risk Assessments and customer policy at all times.
- Respond in an effective manner to incidents, alarms, events, escalating to the Emergency Services, the Customer and the Security Operations Centre, as appropriate.
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Key Responsibilities:
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- Ensure that colleagues, customers and the public have a positive experience when engaging with Security.
- Complete planned rota and agreed shifts to provide security cover to meet customer needs.
- Utilise TRACKTIK to complete patrols and reporting of incidents/ alarms.
- Promote a culture of safety, awareness of H&S risks and accident/ near miss reporting.
- Secure the property of customers, employees and visitors secure at all times.
- Prevent unauthorised access to site, whether by a person, vehicle or object.
- Respond to unplanned events or incidences promptly, following the process and procedures outlined in the site Assignment Instructions.
- Deliver excellent customer service at all times.
- Engage with training & development activity provided, ensuring you have the skills to complete your tasks.
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