Subcontract Manager
Location:
Salary: Up to £58,000 depending on experience+ £5,100 car allowance
Working pattern: Based in our Head Office in Tadworth Surrey
At TCFM, we’re continuing to grow our commercial cleaning business and we’re looking for an experienced Subcontract Manager.
The role
In this role, you’ll lead strategic subcontractor and relationship management across a diverse portfolio delivering a mix of cleaning and related services. The focus is on building strong, effective partnerships with key subcontractors while holding them to account for performance, value and risk.
The role also requires development of relationships with our operational teams and where possible our customers to identify and develop additional sales and service opportunities utilising our sub-contractor skill sets.
You’ll work closely with subcontractors to improve delivery, drive additional value beyond the contract, and ensure the business is getting the right outcomes for the money it’s spending. Alongside this, you’ll actively manage risk, protect continuity of supply, and ensure commercial arrangements are delivering as intended.
The role will require you to act as the primary liaison between internal project teams and external subcontractors running the projects on customer sites.
You’ll be expected to use sound judgement, including taking measured commercial risks where it leads to better outcomes.
Key responsibilities
- Identity suitable sub contractor businesses to add value and deliver high quality services to TCFM customers.
- Lead the bidding process, negotiate contract terms, and award subcontracts, ensuring alignment with prime contract requirements.
- Project Manage all assigned subcontract activities for the business in accordance with the Supply Chain Management functional objectives and will ensure effective processes, procedures and resources are deployed
- Identify new revenue opportunities for sub contact services and work with operations and sales teams to develop and maximise profits generated from them
- Monitor subcontractor performance against KPIs, schedule, and quality standards, implementing corrective actions when necessary.
- Manage contract variations, change orders, and invoicing while mitigating risks to project budget and schedule.
- Act as the primary point of contact for subcontractors, fostering collaboration and resolving disputes.
- Build and maintain strong relationships with internal business areas, developing a clear understanding of their priorities and using this to shape sourcing and supplier strategies
- Use appropriate commercial and contracting approaches to manage risk, improve supplier performance and encourage innovation through stronger collaboration with suppliers.
- Hold suppliers to account for delivery against contractual commitments, including at a senior level, and address underperformance where required.
- Assess supply chains to identify and mitigate risks, ensuring resilience and continuity of supply.
- Anticipate issues and use insight and data to take proactive action that protects value and delivery.
- Work closely with operations and commercial colleagues to review supplier performance, ensuring robust assurance and due diligence is in place.
- Develop and implement exit strategies and contingency plans across key contracts
- Ensure systems, reporting and management information are accurate, consistent and support effective decision-making
- Provide clear leadership, direction and support to the business.
- Identifying ways to increase efficiency and improve productivity.
- Compiling and delivering presentations to clients and suppliers.
Experience, Qualifications and Skills
- Proven experience in Subcontract or Contract Management, ideally within the Facilities Management.
- Proven experience in negotiating.
- Strong knowledge of commercial and contractual risk management.
- Awareness and exposure to the sales cycle and of selling services into an existing customer base
- Ability to troubleshoot and facilitate solutions with internal and external stakeholders.
- Working knowledge of procurement and project management processes.
- Highly organized with excellent communication skills.
- Creative thinker with the ability to challenge established practices.
- Strong negotiation and influencing skills at all levels.
- Strong understanding of contractual and programmatic risk, with a pragmatic approach to mitigation.
- Drafting and revising contracts.
- Knowledge of the tendering and bidding process for multi-disciplinary projects.
- Willingness to travel within the UK and internationally as required.
- Proficiency in MS Office.
- MCIPS is highly beneficial.